The book Liars and Outliers: Enabling the Trust that Society Needs to Thrive provides a framework to answer the question, “Why do people trust each other and cooperate?”
I read this book with an eye towards improving my understanding of how people filter information, which is relevant to the focus of this blog and my recent interest in improving the trustworthiness and quality of crowd-sourced product information. I also knew of and respected the author, security expert Bruce Schneier, who is a source for parts of my password management series.
Filtering information effectively requires trusting your information sources as well as the people who recommend these information sources. If it were fully understood why people trust each other and cooperate, that might guide the development of much more effective and automatic systems to make online information sharing more trustworthy and relevant.
So what did I think of Schneier’s book? Read More